Delivery
Ordering and delivery - IMPORTANT - PLEASE READ
Delivery is by courier for all chilled goods and we dispatch normally Monday to Thursdays. Our standard delivery charge is £8.50.
We will inform you what day delivery is expected but it the customer's responsibility to ensure that they are available to take delivery of the goods. If this is not possible because you work, we suggest you have the goods delivered to your work place.
Non chilled products will be sent by first class mail.
You retain the right to cancel your order at any time before dispatch and obtain a refund.
If you need your order for a particular date, please call us and we will do our best to help.
Packaging
All our chilled products are sent in reusable insulated boxes with gel packs to keep the products at optimum temperature during transit. There is a price incorporated in the chilled products delivery charge for this.
Please note that our chilled products are perishable items and we cannot take responsibility for items that cannot be deivered due to an incorrect address or postcode being given, or where recipients are away. We will also not be held accountable for goods that have been left on instructions to the courier in warm places or out of refrigeration for more than 4 hours after arrival, especially during the Summer months.